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Terms & Conditions

Your agreement with Havana Dance


General Terms

This agreement is between HAVANA DANCE and anyone who subscribes, buys, enrols or attends any of HAVANA DANCE’s services

By subscribing, buying, enrolling or attending any of HAVANA DANCE’s services you agree with the terms and conditions below.

Attending classes

Numbers are restricted, and classes are filled on a first come first served basis.

Free Trial Class

Must be claimed on the website. Valid for new clients only.


We reserve the right to add, change or remove classes and instructors on our timetables without notice. The most up-to-date timetable will be available at our website

Your health 

In attending our classes, we trust that you are in good health condition and that you know of no medical or other reason why you cannot or should not engage on active or passive exercise. Our staff and contractors are not medically trained or qualified to assess if you are in good physical condition and can exercise without risking your health, safety or comfort. If you have any doubts, we strongly urge you to seek expert advice before starting classes with us.

Waiver: You understand there are specific risks of physical or property damages, losses, or injury that may result from your participation with HAVANA DANCE classes, and you voluntarily assume the risks associated with such participation.

Allowing us to use your image

We sometimes film and/or photograph classes, rehearsals, parties and other activities at our studios or in other locations. It is possible that you will appear in these materials. By accepting this agreement, you allow us the unrestricted right and permission to use your image in printed or digital promotional materials including, but not limited to: websites, social media, flyers, banners and videos.



All services provided by HAVANA DANCE must be paid in advance. Any outstanding amounts in your account must be paid before you can attend classes or any of our services with HAVANA DANCE, which include but are not limited to: group classes, private classes, workshops, performance courses and extra-rehearsals, dance holidays to Cuba.


Our fees are displayed on the website. In case of discrepancy of fees displayed on the website, the fees advertised on the website must be considered the correct ones.

We reserve the right to increase our fees at any time without notice. We will make a reasonable effort to inform you and all students of any increase of fees in advance via email. If we don’t hear from you, we will consider that you have agreed with the new fees.


Cancellations & Refunds

Can I cancel?

You can cancel your place in a course all the way until 5 days prior to term start. (courses are 6 weeks, unless changed due to special circumstances). A cancellation fee of $25 will be charged to you. Cancellations within 5 days of term start cannot be refunded. Drop-in classes cannot be refunded.

You can cancel your course before its expiry date only in the case you are sick or incapacitated. You must provide a certificate from a qualified medical practitioner stating that you cannot exercise for the rest of your term. In these cases, you will not be charged a cancellation fee and you will be entitled to receive a 75% refund.

Refunds and credits can only be done for the person who made the purchase. We do not refund or credit a person of a different name or account.

All communication regarding cancellations must be done via email.

Can I transfer a course I have registered to?

Your place in a course cannot be transferred to another person.

Bootcamps and Workshops

We do not offer refunds for pre-paid bootcamps and workshops.


Public Holidays & Annual Breaks

Cancellation of classes

HAVANA DANCE reserves the right to cancel classes due to unforeseen circumstances, on public holidays, over the period of large industry events and 4 weeks over the end of the year break. We will make a reasonable effort to inform cancellation of classes in advance via our social media channels, notice boards, at reception and during classes. 


Private Classes

  • Prices are for 1 instructor. For 2 instructors, pls apply an extra 50%
  • Private classes must be paid when booked. Bookings can only be confirmed upon full payment.
  • Private classes are non-refundable but can be credited and used towards other HAVANA DANCE services
  • Private classes packages are valid for 1 year from the date of purchase and cannot be extended
  • Single private classes are valid for 3 months from the date of purchase and cannot be extended
  • All packages and group privates must be paid in maximum two instalments; 50% upfront and 50% midpoint (i.e. 3rd class for pack of 5 and 6th class for the pack of 10)
  • Cancellations with over 48hs notice: class can be re-scheduled at no cost
  • Cancellations with less than 48hs notice will attract a cancelations fee of $25


Choreography Courses



This agreement is between HAVANA DANCE and the students enrolled to any of HAVANA DANCE’s performance courses.

By signing-up to a Performance Course you agree with the terms and conditions below.

Prices and Payment

  • Students are not allowed to “try” choreos. Full payment must be done before the start of the performance course.
  • You must pay the full amount of the course in order to secure your spot.
  • A $20 fee is payable for any extra training session required. Payment must be done at reception prior to attending your extra training session. Failing to pay your extra training session prior to attending your extra training session will incur an extra $10 admin fee
  • Choreography course fees are non-refundable as HAVANA DANCE commits resources based on number of students taking part on our courses.
  • If HAVANA DANCE cancels the choreography you have booked for, and you do not wish to transfer your booking to another choreography, a full refund will be provided.
  • Once your booking is confirmed, you are committed to pay the full fee for all the courses you have booked in, in full.

Attendance and Readiness

  • You must attend at least 70% of the course or you may be restricted from performing due to lack of readiness.
  • When you miss training sessions, or if you don’t feel ready, you can book choreo catch-up private classes, which will bring you up to speed with the group.

Extra Costs

  • The cost of the choreography course does not include costumes and shoes.
  • Some events require the performers to pay a full pass.


Copyright and Use of image

  • All choreographies taught by any of HAVANA DANCE instructors are property of HAVANA DANCE and are not to be used for any other unauthorized purpose than at HAVANA DANCE authorised events.
  • By signing up for any of HAVANA DANCE’s choreographies, you are authorizing the use of your image, captured in photos and/or videos during the performance or rehearsals, by HAVANA DANCE for any type of promotional purposes.


  • By signing-up to a Choreography Course you acknowledge and agree that classes may be physically strenuous and that you voluntarily participate. You also acknowledge and agree that there is risk of personal injury, property loss or death. You agree that neither you nor your heirs, assigns or legal representatives will sue or make any other claims of any kind whatsoever against HAVANA DANCE, your instructor, or its members for any personal injury, property damage/loss, or wrongful death, whether caused by negligence or otherwise.


  • All HAVANA DANCE services, including but not limited to classes, workshops, performance courses, etc are designed for adults over the age of 18.
  • By attending any of our classes, you agree that you are over the age of 18.
  • Anyone under the age of 18 wanting to attend classes or any of our services, must be accompanied by a parent or supervising adult.
  • If you appear to be under the age of 18, you may be asked to provide ID to prove your age. HAVANA DANCE has the right to refuse entry to anyone under the age of 18 not accompanied by an adult or anyone who fails to present a valid ID.


Studio Code

Respecting our facilities

You are responsible for using our facilities with care. Note that you will be responsible for any damage that you or your guests cause through a wilful act or negligence. Please also supervise children closely.

Keeping your belongings safe

Please keep your belongings safe and do not bring valuables into the studio. Unfortunately, thefts do happen. We cannot accept responsibility for any loss or damage to your belongings while you are at the studio. We give lost property to charity each month.


We are not liable for any loss or damage to your vehicle or its contents even if you are parked within the studio’s car park, the building premises or nearby areas. Please don’t park in our neighbours’ car spaces as this may incur in a fine issued to us and we will charge you for it.

What happens if you break the studio code?

We can refuse entry to anyone, if you act unreasonably or break the studio code. We may also warn you that you risk having your membership cancelled. If you continue to behave in the same way, we may refuse your attendance immediately. We can refuse your attendance without warning if you behave in a way that is risky or seriously inappropriate, such as:

  • Threatening or harassing others
  • Damaging premises
  • Using illegal or performance-enhancing drugs
  • Instructing other members when we have not authorised you to do so.


Legal Policies

Privacy Policy

Once you register to our services, we will have access to personal information about you, such as your health and financial situation. We will only use, disclose or deal with your information in line with our privacy policy. This Privacy Policy applies to the services offered by HAVANA DANCE

Statement of Commitment

HAVANA DANCE is committed to protecting your privacy and any personal information we collect. HAVANA DANCE complies with the Privacy Act 1988 (Cth). This policy explains how we may collect, use, disclose and otherwise handle personal information. HAVANA DANCE is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously.

Unless given consent to do otherwise, HAVANA DANCE will only collect and use personal information as set out below. For the purposes of this Privacy Policy personal information may mean some or all of the following: a client’s name, contact details, date of birth, emergency contact details, bank account and/or credit card details and student identification details.

Collecting personal information

HAVANA DANCE will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what is provided voluntarily by a member or prospective member. We collect personal information primarily to enable us to provide members with our services. HAVANA DANCE may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988 (Cth). You don’t need to identify yourself when you deal with us however in certain situations we will only deal with individuals who have identified themselves to us. When a service/course is purchased, personal information will be requested in order to provide the requested service, provide updated information, and advise of other HAVANA DANCE services, which may be of interest. You are not obligated to provide personal information however failure to do so may result in HAVANA DANCE being unable to provide services or products to you. Personal information is collected directly from clients or potential future clients when they personally complete a membership form to become a client of HAVANA DANCE.  


If an individual receives communications from HAVANA DANCE which they do not wish to receive, they may request to have their name removed from the database by contacting HAVANA DANCE via email.

Individual’s right of access

Individuals have the right to review, amend or delete personal information that may be recorded on the HAVANA DANCE database. Information may be reviewed, amended or deleted by written request sent via email. A request may be made to delete personal information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information or incorrect information being provided may result in HAVANA DANCE being unable to communicate with you when required.

Storage and security of personal information

HAVANA DANCE takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure servers if in digital format, or in locked areas if in hardcopy format. HAVANA DANCE employees and data processors are obliged to respect the confidentiality of any personal information held by HAVANA DANCE. HAVANA DANCE only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority.

Understanding our rights

HAVANA DANCE reserves the right to review, amend, update and change this Privacy Policy from time to time to reflect its practices and obligations. Any changes will take effect when they are made or posted on our website.

Change of location

We can change the location of the school at anytime. We will give you 7 days notice in writing via email.

Change of business name

We reserve the right to change our brand name at any time. This may occur in case we enter a partnership or merge with another institution. We may send you written notice via email outlining the details of any changes.

Which laws apply?

Meeting state laws Your agreement is subject to Australian law and is governed by the state laws where your home club is located. If a court decides that any section of your agreement is invalid or unenforceable, that section will be deleted from the agreement. The other sections will remain valid and enforceable.

Restricting your rights to sue

Under the Competition and Consumer Act 2010, we guarantee that our services are:

  • provided with due care and skill
  • fit for any purpose you have told us you are using the services for or for a result which you have told us you wish to achieve
  • supplied within a reasonable time

However, under certain legislative provisions, we may ask you to agree that these conditions do not apply to you. If you accept the agreement, you will be agreeing that your rights to sue us are excluded, restricted or modified as set out in these terms and conditions. This applies if you are injured (including injury that results in death) because the services were not rendered with due care and skill, or they were not reasonably fit for their purpose.